My Privacy Policy

About this privacy policy

I respect your privacy and I am committed to complying with privacy and data protection laws, including the General Data Protection Regulation (GDPR).

This policy sets out the principles I apply when processing your personal data, the type of personal data I may collect, what I do with data I collect, how I will keep it secure, what are your rights and how you can contact me.

About me

Stacey’s Tuition Services trading as Stacey’s English Tuition is a limited company registered in England, providing high quality English tuition. (Company Number: 08261569).

In order to fulfil my services, I process personal information, including details of:

students
parents of students
enquirers (those interested in my services)

Why do I collect data?

I collect data to enable me to process enquiries and transactions with my customers and students, in accordance with their contract with me and in compliance with the law.

What personal data do I collect from you?

I collect data I need to be able to process your requests and enquiries about my services, and to provide you with the services you have asked me to provide. I also receive, collect and store any information you enter on my website.

I use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

I may collect the following personal data:

Personal and contact information, which may include your full name and date of birth, your email address, postal address and phone number. NB In the case of a child (under 18), these details are of a parent or guardian
Google Classroom user name and email
Zoom authentication login email address
Examinations, homework, classwork and grades
Photographs, video and audio footage (I will always notify you if you or your child are likely to appear in a photograph or promotional video
Bank transactions specific to the payment of Stacey’s English Tuition
Any other information you choose to give me

When do I collect personal data?

I will collect your personal information when you make enquiries about my services, enter into a contract with me and engage with me via my website and on social media.

What I do with your information?

It will be used to process your enquiries and to enter into a tuition agreement if you wish to register for regular lessons
I will use your email address to send you invoices, and information about upcoming events
You will also receive SMS invoicing reminders and additional information relating to tuition or education
In some exceptional circumstances, if there is a need to discuss anything related to you or your child’s English tuition, I may need to contact you on your telephone number

Who do I share your data with?

In order to support the efficient running of my business, I may need to share your data with my administrator and my accountant.

My website is hosted on the Wix.com platform. Any data you send me via my website, ie via my contact form, may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

How do I secure the information we collect?

I take appropriate measures to protect your personal data. My electronic database files with personal data information are password protected. My computer and mobile devices are also password protected.

How long will I keep your data?

I will only keep personal data for as long as is necessary to provide my services, or for as long as I need to keep the information for lawful business purposes.

Data security

I have put in place appropriate security measures to protect your personal data against accidental or unlawful destruction, loss, alteration or unauthorised disclosure or access.

Your rights

You may exercise your rights by contacting me using the details below. I will respond to any requests within one calendar month.

Right to information and access

You have right to request a copy of the personal data I hold about you and to check that I am lawfully processing it.

Right to rectification

You have the right to request correction of your personal data. This enables you to have any incomplete or inaccurate data I hold about you corrected, though I may need to verify the accuracy of the new data you provide to me.

Right to erasure and restriction

You have the right to ask me to limit or cease or delete your personal data where there is no good reason for me continuing to process it, for example where you consider that I do not need it any longer for purposes for which I originally collected it, as explained to you in this Privacy Policy. When responding to such requests, I will tell you how such restrictions or deletions may affect my ability to fulfil my contracts with you or otherwise affect your interests.

Right to object

You have the right to object where I am using your personal data for direct marketing purposes. You can also ask me to stop using your information, where I am processing it on the basis of legitimate interest. In some cases I may demonstrate that I have compelling legitimate grounds to continue processing your information.

Right to withdraw consent

If you have given me consent to process your personal data, you have the right to withdraw it at any time.

Cookies are small pieces of data stored on your browser when you visit a website. They are used to keep track of your movements and actions on a site. As with all websites, cookies are used on www.staceysenglishtuition.co.uk.

As mentioned above, my website is built using Wix and is hosted by Wix.

The types of cookies my site uses can be found here: support.wix.com/en/article/cookies-and-your-wix-site

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of my website may become inaccessible or not function properly.

Complaints

You have the right to complain to the Information Commissioner’s Office if you feel your personal data has not been processed in line with the regulations.

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact

If you would like to access, correct, amend or delete any personal information I have about you, you are invited to contact Stacey Boulton at staceysenglishtuition@gmail.com or on 07946 455551.

Last Updated: 12 November 2020